Upon receipt, your Property Manager will engage an approved Contractor to fix the issue, usually on the first visit for small issues. Larger and costlier issues may require several quotes, meaning a slightly longer wait until resolution.
Roof leaks are the most common maintenance issue, due often to blocked gutters, worn skylights, or inadequate drainage for heavy rain events. These will always be attended to rapidly, though it’s important to note that, due to OHS, Contractors can’t access a roof during rain. In this event we’ll endeavour to have someone there at the first safe opportunity.